We can ship to virtually any country in the world, as long as sex dolls are legal there. We can sell, and have sold in the past, to many other countries such as the USA, Canada, Norway, Switzerland.
However, there are countries that have different rules about sex dolls, and that go by the length of the doll, even if dolls are generally legal. In Norway and the UK, for example, the minimum length of a doll is 140cm, and this is regardless of the appearance of the doll. Therefore, if you want to avoid problems with customs clearance, you should choose a doll that is longer than 140cm.
Our sex dolls come with DHL, Postnord, UPS or Schenker, Depending on the postal place. Normal delivery time for dolls in stock is 2-4 days; For dolls manufactured in factory 3-5 weeks. When the package arrives at your city, you are in most cases contacted by the shipping company to book time for delivery. Sometimes the package can be delivered on your site even if you are not at home. You also have the opportunity to pick up the package yourself at the shipping company's terminal, contact them before running and it usually goes well. Usually we send the whole doll in a large package, but sometimes we send head and body in each package.
The doll will of course come in a discreet package, simple brown cardboard without logos or company names that can reveal the content.
The tracking number you received will be used when the package reaches Europe and UPS (in some cases DHL) takes over the shipping. Unfortunately, between China and Europe it is not possible to track the parcel as it is transported in a container on a train with many other parcels, so it will not be scanned like a regular domestic parcel.
For a few weeks it may look like the package is stuck in Poland or Germany, but it's just the waybill waiting for the package to arrive so UPS can take over the shipping! This is the normal shipping method for orders made in factory and shipped from China.
The shipping from China to Europe takes about 3-5 weeks!
Normal time for shipping from factory to you is 3-5 weeks. Unfortunately, delays can occur, especially now with unrest in the Middle East and Eastern Europe. Therefore, some deliveries may take another 1-2 weeks sometimes.
But don't worry! All orders will arrive eventually, and in the unlikely event that a doll is lost along the way, a replacement doll will of course be made and sent out.
If we ship a doll to you from our warehouse in Borlänge it can arrive within 1-2 days; for other orders it will be more difficult as it is not possible to predict what will happen during shipping. But it's usually a good idea to contact the shipping company when the package is on its way to agree on a more specific delivery date that suits you better!
How to pay
It is possible to pay with VISA, Mastercard and American Express via Stripe'S pay exchange asdocklandet.com Uses for card payments.
It is also possible to pay with Klarna's payment solutions' pay later' or 'split'.
We also offer PayPal as a payment solution for you who prefer it.Stripe, Klarna And PayPal has high demands on security and confidentiality, this applies to both their own services and to their partners. You can always feel completely confident that your money and information are handled responsibly and securely.
You can also pay directly to us with a bank transfer, contact us for information.
In case of payment via Klarna is reserved the money, and only when the item is sent is the payment deducted from your account.
It is possible to split your purchase with either Klarna or by credit card (VISA/Mastercard).
You can split payment for up to 36 months with Klarna. Klarna usually start taking payment one month after the order is placed.
If you pay by credit card, the first 3 months are usually interest-free, contact your credit card provider or bank for more information.
100% sure. Our products are shipped from Sweden and nearby countries. You never risk unexpected costs like customs fees and we always have free shipping. There are never additional costs on top of the price of the item. There is also no risk of any of our dolls getting stuck in customs. The regular price you see on our dolls is what the dolls may cost from other stores including shipping and customs fees. You always pay our current discounted price and never anything more than that.
The orders shipped from China are shipped in containers along with many other packages and cleared through customs together.
We at Docklandet are responsible for your goods throughout the delivery, should something unexpected happen to the shipment, we will solve it.
Neither Dalarna Exclusive AB or Docklandet's name or logo is visible on the package. There is also nothing else that can reveal the contents of the package. When purchases are made, "Swedish trade" or "SHANDEL" appears on the account statement. All transactions are encrypted and all data is protected. We at Dalarna Exclusive AB will never disclose or resell your data.
Unfortunately, our system is not optimal for everyone.
If you have problems at checkout with payment, please write to us at info@docklandet.se and we will respond as soon as possible.
Klarna does not work for customers who live outside Sweden unfortunately. This is due to a barrier that Klarna has in the platform we use. We find this very annoying. One way to use Klarna from e.g. Norway or Finland is to make a card payment with a Klarna-card. But that assumes that you have such a card, of course.
Sometimes problems can arise with Klarna if you have a different address for delivery than the one you have registered with Klarna.
An alternative to Klarna is to use a credit card and agree with the credit card company on a partial payment. This usually gives you a better interest rate.
Questions about sex dolls
Yes, they are! Our sex dolls look fantastic, both in face and body. It is worth noting that the pictures of the dolls are taken with good studio lighting and sometimes with some styling such as hairspray, lip gloss and clothes. We promise that the doll you have bought and seen pictures of is the one you get delivered to your home. It is always possible to style the doll yourself so it looks exactly like our pictures. Many people have their own ideas about style and styling.
To get a better idea of our sex dolls, check out our factory pictures and also feel free to check out our video clips. They show very well how the dolls look! Without studio lights, styling or editing.
You can also visit us in Borlänge! We have over 60 mannequins on display.
That's fine! Write to us and we will send you some more pictures. In most cases, we have pictures of dolls from the factory available, and we can also, if desired, take photos of the body + head directly from packaging (however, we do not open any packaging).
Some models have "standing feet", in which case the sex doll has 3 metal paws under each foot to balance on. The doll can stand up for very long periods without risking being damaged by its own weight. Even those with regular feet can stand upright for a while with something to lean against.
The dolls are quickly warmed up by your own body heat. It is also possible to pre-heat the doll in various ways. The easiest way is to use a heating rod and/or electronic heating blanket. Be careful not to use too much heat as the materials are sensitive to high temperatures.
Built-in electronic heating is also available as an option for sex dolls.
We do not have exactly all the dolls from our partners' range in our store, but almost all. We have skipped some older models, but they can be ordered if desired!
As we are an established name in the doll world, we can arrange almost any doll, even of other brands than those we cooperate with.
Yes, all sex dolls that we sell in our store are legal in Sweden and throughout the EU! We can sell, and have sold in the past, to many other countries such as the USA, Canada, Norway, Switzerland
However, there are countries that have other rules about sex dolls, and that go by the length of the doll. In Norway and the UK, the minimum length of a doll is 140cm, and this is regardless of what the doll looks like.
There are also countries where sex dolls are completely illegal or cannot be shipped to at all, including all Muslim countries, countries in South East Asia.
One of the very best ways to store a doll is to have it hanging from a hook that is inserted into the head hole on the neck, this provides the most support and least strain as it hangs directly from the metal skeleton. It is also possible to have it lying down, preferably on a soft surface such as a bed, but it also works well with the cardboard box it comes in. If the doll has a standing foot with bolts, it is also possible to have it standing in, for example, a closet for periods. The main thing is to vary the storage methods slightly so that there is not too much strain on any part of the body for a long time!
No, unfortunately, sex dolls are considered sex toys and hygiene products, and there are strict rules on how to handle them. If you open and remove the doll from the box, it is considered used, and any right of withdrawal becomes invalid.
Questions about Docklandet
We are the leading sex doll retailer in the Nordic region and have unique partnerships with the world's leading manufacturers. This means we can offer the latest dolls on the market at very competitive prices. We also have offers unique to our store. For several of our brands, expensive doll upgrades are included at no extra cost.
At Docklandet you can always be sure that you get what you pay for. We have our own warehouse and showroom and can offer express delivery on many of our most popular sex dolls. You can also modify your sex doll at no extra cost, but it will need to be made in the factory. Docklandet We take responsibility for the entire process from manufacturing to home delivery.
All sex dolls in our store are of the highest quality and carefully selected by us. We can guarantee that you will get the best the market has to offer at a really good price. This applies to everything in our store, from our most expensive silicone dolls to our low-cost sex dolls.
Affordable cheap sex dolls (no misleading pictures or overpricing) Exclusive premium sex dolls (from market-leading manufacturers) Sweden's best prices and largest selection (over 1000 dolls in the range) Opportunity to visit our showroom (compare different dolls before purchase) Own warehouse with dolls for express delivery (free shipping and 2-4 days delivery time)
In short, yes! All dolls in the range are a bit below the normal market prices. We will keep that! We also run temporary short promotions sometimes on certain dolls, usually when we have a high stock balance on these products, or in some cases when we want to sell out of a product. We also run promotions on Black Friday and other similar occasions and holidays.
We do not generally use discount codes. The few times we use a discount code, it is usually a compensation where the customer has chosen a discount on a future purchase instead of money back.
There are sites online that claim to have discount codes for Docklandet and other stores. This is fake! These codes do not work.
It's going well! We are open weekdays 10:00 - 18:00. Call or email before you show up, but if you do not have the opportunity, it is obviously good to tap anyway.
We are in Borlänge and have a lot of dolls at home in stock for pickup. If you want to look at a doll We do not have at home, so in most cases we can order it for us with a few days' delivery time.
We are reached 010 - 641 06 66 or info@docklandet.se
We have some dolls that were damaged during delivery or were defective that we sell at a lower price. It also happens that we receive returns that are completely in new condition that we sell. If you need one or more dolls for an event or a photo shoot, for example, you can buy them for a reasonable price.
Of course, it is possible to pick up the order with us instead of having it delivered! Please note this in a message when you place the order, or call/email us beforehand and we will order the package to us instead.
After delivery - Problems, returns and warranty
It is very rare that the wrong doll is sent out. Examine the doll carefully before use. If something is not right, photograph it and get back to us. If the package is damaged during delivery, first contact the shipping agent who delivered the package. Errors are rare, but should this happen, you are entitled to a return or compensation. Read more about our shipping policy and refund policy at checkout.
Some of our dolls have their mouths and sometimes even their vaginas sealed at the factory. This "membrane" that sits a bit inside can easily be pushed through with a finger or similar. There will be no marks after this.
Some dolls come with an extra screw for the neck. A so-called "click-connector". This is for quickly putting on and taking off the head of the doll and is usually used for displaying dolls and different heads, it is not intended to be used for physical activity. The head is not secured very well with this screw. The screw used as standard for sex dolls is threaded all the way and is always included with the dolls.
If your sex doll is broken or inoperable due to a hidden factory defect (which you can prove), you are entitled to compensation or to have a replacement sent to you.
During delivery, you are responsible for Docklandet for the shipment and if there is a problem, we will take care of it. For example, if your package is lost, we will send you a new one. However, it is unusual for problems to occur during delivery.
Of course you have the right to cancel your purchase and return the item, read more about purchase conditions and returns here.
The 14-day right of withdrawal applies from the day the goods are received. This applies to goods shipped from stock; for goods from the factory read the terms of purchase.
Accessories, upgrades and special orders
You can modify or combine in principle which doll/body/head you want in our range. Of course, you can also ask us if we can get other faces or bodies. Special-modified dolls usually mean that we learn to order directly from the factory, the production time for these is between 1-4 weeks depending on whether the doll is made in TPE or silicone. The delivery time then lands in between 3 and 5 weeks approximately.
Most of our dolls have choices for changes and upgrades at the bottom below product info!
We can make a special order from the factory and can then upgrade the dock with the following;
-Extra soft breasts with gel filling or air. -Electronic heating (with usb) -Motion sensors with sound -Extra movable axles -Movable metal skeleton (extra "vig") -Removable or fixed penis -Detachable vagina -Standing foot -Tongue
And more! Applies differently to different brands.
It can be arranged. We can create a model in 3D and then cast a face after that. Costs vary depending on the manufacturer, but rarely under SEK 20,000. What is needed for this are photos of the head from as many angles as possible, with hair done up. If you want a head inspired by a famous person's appearance that you can't photograph yourself, you'll have to find as many good photos as possible and send them to us. We'll give you an example of what the head would look like (digitally in 3D), if you're happy, you can make a purchase and we'll start manufacturing and deliver to you. You also tell us which manufacturer of doll you want and we will get back to you with a price proposal. The production is done through one of our partners who are very skilled and experienced.
Other items
Do not hesitate to write again! Sometimes we miss an email, or we are waiting for a response from a supplier that is taking a long time. You never have to feel nagged, but it's better to hear from us too much than too little. We can also be reached in the live chat on our Instagram.
Docklandet's Newsletter
Subscribe to our Docklandet's newsletter to see news, the latest promotions and other offers!
